iOS in-app purchases

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iOS in-app purchases for i9VPN

This guide presents an explanation of how iOS in-app subscriptions operate, outlines the terms and conditions for free trials, and provides guidance on canceling subscriptions and updating payment information.

General details about in-app subscriptions

You will be billed by the App Store, not by i9VPN, every one-month or 1 year. A free trial or paid subscription purchased from the App Store:

  • Gives you full access to all i9VPN apps (not just iOS).
  • Is billed by the App Store (iTunes) in your local currency.

Free trial terms and conditions

At the end of the three-day free trial, you will be billed by the App Store for the cost of the one-month or 1 year plan. If you no longer want to subscribe to i9VPN, cancel the free trial at least 24 hours before the expiry date.

Once your subscription has begun, you will be billed automatically every one-month or 1 year. This continues unless the subscription is canceled at least 24 hours before the end of the billing period.

How to change subscription plans

You can change the duration of your subscription through the App Store only if you purchased the subscription via the App Store.

For example, if you want to upgrade from a one-month subscription to a 1 year subscription via the App Store, you must have purchased the one-month subscription from the App Store.

To change your subscription duration on iOS:

  1. Sign in to the App Store account you used to get your free trial or subscription.
  2. Open your list of subscriptions.
  3. Select i9VPN.
  4. Select the subscription plan you want.
  5. Confirm your new subscription terms.

Your new subscription plan will begin at the end of your current billing period.

How to cancel your free trial or subscription

You can cancel your free trial or subscription through the App Store only if you initially signed up for the free trial or subscription through the App Store.

To avoid charges, cancel at least 24 hours before the end of the free trial or the next billing date. Otherwise, your account will be automatically billed based on your selected plan.

To cancel your free trial or subscription on iOS:

  1. Sign in to the App Store account you used to get your free trial or subscription.
  2. Open your list of subscriptions.
  3. Select Cancel Trial or Cancel Subscription.
  4. Select Confirm.

After you cancel, you can continue to use i9VPN until the expiry date.

Resubscribe to an App Store subscription after canceling it

Before the expiry date (i9VPN is still working)

If you have canceled a free trial or subscription from the App Store but change your mind before the account expiry date, you can still resubscribe. Your new subscription will begin at the expiry date of your canceled subscription.

To resubscribe to i9VPN on iOS:

  1. Sign in to the App Store account you used to get your free trial or subscription.
  2. Open your list of subscriptions.
  3. Select i9VPN.
  4. Select the subscription plan you want.
  5. Confirm your new subscription terms.

Within a few minutes, your subscription status will update on your i9VPN app.

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