Effective Date: March 31, 2025

Welcome to i9VPN, a service provided by Belouni LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. This policy applies to all users of i9VPN services, regardless of location, but is specifically tailored to comply with U.S. laws, including the CCPA and other applicable regulations.

1. Data Collection and Usage

1.1 Data We Do Not Collect

• Browsing activity
• Connection timestamps
• IP addresses
• Bandwidth usage
• DNS queries
• Device identifiers

1.2 Data We Collect

1.2.1 Data You Provide to Us

• Account Information: Email address and encrypted password to create and manage your account.
• Payment Information: Processed by third-party payment processors; i9VPN does not store payment details.
• Support Information: If you contact us, we may collect information necessary to respond.

1.2.2 Data Collected Automatically

• App Diagnostics: Crash reports and performance data, collected anonymously.

1.3 How We Use Your Data

• Provide, maintain, and improve our services
• Respond to inquiries and support requests
• Send service-related updates and information

2. Sharing of Data

We do not sell your personal information. We may share data with:

• Third-Party Processors: For payments and service functionality.
• Legal Compliance: If required by law or valid legal process.

3. User Rights

3.1 CCPA Rights for California Residents

California residents may:

• Request access to personal data we hold
• Request deletion of personal data
• Opt-out of data sharing

To exercise these rights, please contact us.

3.2 GDPR Rights for EU Residents

Users in the EU may:

• Access, correct, or delete their personal data
• Restrict or object to processing
• Request data portability

To exercise these rights, contact us at [email protected]

4. Children’s Privacy

i9VPN is not intended for users under 13 years old. We do not knowingly collect information from children. If you believe we have, contact us to remove it.

5. Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the internet is completely secure.

6. Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page.

7. Contact Us

For questions or concerns, contact Belouni LLC at [email protected]